Terms of Use

Acceptance of These Terms.

Welcome to slamagency.com (the “Site”), operated by Slam Agency, Inc. (“SLAM,” “we,” “us”). These Terms of Use (“Terms”) are a binding agreement between you and SLAM. You accept these Terms when you check the box agreeing to them when you submit our contact form or sign up for our newsletter, or otherwise use the Site after agreeing. Section 9 contains a binding arbitration agreement and a waiver of class actions and representative actions. It affects your legal rights. You may opt out within 30 days (Section 9.6). If you don’t agree, please don’t submit our forms or use the Site.

What This Site Is.

The Site is informational. We use it to describe SLAM’s marketing services and let you contact us or subscribe to updates. There are no user accounts, no checkout, and nothing for sale on the Site.

Privacy and Tracking — Your Consent.

Our Privacy Policy explains what we collect and why; it’s part of these Terms. Like most websites, we use analytics (for example, Google Analytics) that collects information such as your device and browser data, the pages you view, and your IP address. By accepting these Terms and continuing to use the Site, you consent to the collection and use of information as described in our Privacy Policy.

Acceptable Use.

Please use the Site lawfully. Don’t try to break it, scrape it at scale, probe it for vulnerabilities, or use it to harm others or infringe anyone’s rights. We may limit or cut off access if you misuse the Site.

Intellectual Property.

The Site’s content — text, design, logos, and marks — belongs to SLAM or its licensors. You may view and share it for ordinary, non-commercial purposes, but you can’t copy, republish, or use it commercially without our written permission.

Disclaimers.

The Site is provided “as is” and “as available.” We work to keep it accurate and current, but we don’t promise it’s error-free, uninterrupted, or fit for any particular purpose. Anything on the Site is general information, not professional advice for your specific situation. To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability.

To the fullest extent the law allows, SLAM won’t be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Site. If we’re found liable for anything despite this, our total liability is capped at one hundred dollars ($100).

Changes to These Terms.

We may update these Terms. If we make a material change, we’ll post the updated Terms with a new “Last updated” date and, where we can, give notice. Changes don’t apply retroactively to a dispute that arose before the change. Your continued use after an update means you accept the updated Terms.

Dispute Resolution — Arbitration and Class-Action Waiver.

Please read this section carefully. It requires most disputes to be resolved by binding individual arbitration, waives your right to a jury trial and to participate in a class action, and is administered under the published rules of the American Arbitration Association. You may opt out within 30 days (Section 9.6).

9.1 Agreement to Arbitrate. You and SLAM agree that any dispute arising out of or relating to the Site, these Terms, our data and analytics practices, or your relationship with SLAM — including the validity, scope, and enforceability of this arbitration agreement — will be resolved by binding individual arbitration, and not in court, except as expressly stated in this Section 9. This agreement is governed by the Federal Arbitration Act, 9 U.S.C. § 1 et seq.

9.2 Delegation. The arbitrator, and not any court, has exclusive authority to resolve all threshold questions — including arbitrability and any claim that this arbitration agreement is unconscionable or otherwise unenforceable — except that a court, and not the arbitrator, may decide the enforceability of the class-action and representative-action waiver in Section 9.4.

9.3 Informal Resolution First. Before starting an arbitration, the party with a dispute must first send the other party a written notice describing the dispute and the relief sought (to SLAM at the address in Section 13, or to you at your last-known contact information). The notice should include the claimant’s name and contact information; the specific Site pages or URLs and the approximate dates at issue; the data or practice complained of; and the factual and legal basis for the claim. For 60 days after that notice, the parties will try in good faith to resolve the dispute informally; any deadline to file a claim is paused while this process runs. Missing items in a notice may delay the start of arbitration until they are provided, but do not by themselves bar a claim. This step is a condition that must be completed before either party may begin arbitration.

9.4 Class-Action and Representative-Action Waiver. You and SLAM agree to bring claims against each other only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, mass, or representative proceeding. The arbitrator may not consolidate more than one person’s claims and may not preside over any class or representative proceeding. If a court decides that this waiver is unenforceable as to a particular claim, that claim — and only that claim — will be severed and may proceed in court, while the rest of this Section 9 continues to apply to all other claims.

9.5 Arbitration Administrator and Rules. The arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect, as modified by these Terms. If the AAA’s Mass Arbitration Supplementary Rules apply by their own terms to a group of related cases, those rules will govern the administration of those cases. The current AAA rules are available at www.adr.org. The arbitrator’s award may be entered as a judgment in any court with jurisdiction. If the AAA is unavailable or unwilling to administer the arbitration consistent with these Terms, the parties will agree on a substitute administrator, or, if they cannot agree, a court with jurisdiction will appoint one.

9.6 30-Day Right to Opt Out. You may opt out of this Section 9 within 30 days of the date you first accept these Terms by emailing manager@slamagency.com with your name and a clear statement that you want to opt out of the arbitration agreement. Opting out won’t affect any other part of these Terms, and it won’t affect any earlier-accepted arbitration agreement between you and SLAM.

9.7 Costs and Location. SLAM will pay the filing and administrative fees for any individual arbitration of a claim seeking less than $10,000, except for a claim the arbitrator finds frivolous or brought for an improper purpose, in which case the applicable AAA rules govern the allocation of fees. Unless you and SLAM agree otherwise, an arbitration will be conducted by telephone, video, or written submission, except that the arbitrator may order an in-person hearing where appropriate; any in-person hearing will take place in St. Louis County, Missouri, or another location the parties agree on. The applicable AAA fee schedules, including any mass-arbitration fee schedule, govern fees not addressed here.

Time Limit to Bring a Claim.

To the fullest extent permitted by law, any claim arising out of or relating to the Site or these Terms must be filed within one (1) year after the claim arose; after that, it is permanently barred. This does not apply where a different period is required by a law that cannot be changed by agreement.

Governing Law and Venue.

These Terms are governed by the laws of the State of Missouri, without regard to its conflict-of-laws rules. For any dispute not subject to arbitration, you and SLAM agree to the exclusive jurisdiction of the state and federal courts located in St. Louis County, Missouri.

Severability and Miscellaneous.

If any part of these Terms is held unenforceable, the rest stays in effect, and the unenforceable part is limited or removed to the minimum extent necessary. Our failure to enforce a provision isn’t a waiver. These Terms are the entire agreement between you and SLAM about the Site and replace any prior understanding. You can’t assign these Terms; we can.

Contact.

Questions about these Terms? Email manager@slamagency.com or write to Slam Agency, Inc., 222 S. Meramec Ave #202, St. Louis, MO 63105.